Account Executive

Remote
Contracted
Sales
Mid Level

About GEM Creative Alchemy

GEM Creative Alchemy is a global creative studio that transforms brand visions into immersive virtual and digital experiences. From digital shows and online events to storytelling strategy and AI-powered content, we help forward-thinking companies and leaders grow and engage their audiences in creative, dynamic ways. We’re headquartered in Chicago with an international presence, including Accra and London.


Position Overview

We’re looking for a motivated, strategic, and relationship-driven Account Executive to join our team. In this role, you’ll be the bridge between our clients and our creative studio—managing relationships, identifying opportunities, and ensuring our digital experiences deliver exceptional results. You’ll work closely with clients across industries like tech, media, entertainment, and nonprofit.


Key Responsibilities

  • Serve as the main point of contact for assigned client accounts

  • Build strong, trusting relationships with clients through communication, transparency, and results

  • Develop a deep understanding of client goals and align creative strategies accordingly

  • Prepare and present proposals, pitches, and project briefs

  • Collaborate with internal creative, production, and strategy teams to deliver outstanding results

  • Identify upselling and cross-selling opportunities for additional services

  • Track project timelines, deliverables, and budgets

  • Help shape GEM’s client experience and account management processes


What We’re Looking For

  • 2–4 years of experience in account management, client services, or sales (agency or creative studio experience a plus)

  • Strong interpersonal and communication skills—comfortable speaking with C-suite and creatives alike

  • Ability to manage multiple projects and priorities with grace and detail

  • Passion for creative work and digital experiences

  • Self-starter mentality with a collaborative spirit

  • Familiarity with CRM tools and project management systems (e.g. Asana, Notion, HubSpot, or similar)


Bonus Points For

  • Experience working with creative teams or in the digital/virtual event space

  • A portfolio of managed projects or campaigns

  • Familiarity with storytelling strategy, content creation, or ethical AI


Why Join GEM?

  • Work with an inspiring, globally connected team

  • Be part of a company that blends creativity with cutting-edge tech

  • Collaborate on meaningful, high-impact client work

  • Flexibility to work from anywhere

  • Growth-oriented culture with room to shape your role and contributions


GEM Creative Alchemy is an equal opportunity employer. We value diverse perspectives and are committed to building a team that reflects the world we create for.

This is a Remote (work from home) position.

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