Account Executive
About GEM Creative Alchemy
GEM Creative Alchemy is a global creative studio that transforms brand visions into immersive virtual and digital experiences. From digital shows and online events to storytelling strategy and AI-powered content, we help forward-thinking companies and leaders grow and engage their audiences in creative, dynamic ways. We’re headquartered in Chicago with an international presence, including Accra and London.
Position Overview
We’re looking for a motivated, strategic, and relationship-driven Account Executive to join our team. In this role, you’ll be the bridge between our clients and our creative studio—managing relationships, identifying opportunities, and ensuring our digital experiences deliver exceptional results. You’ll work closely with clients across industries like tech, media, entertainment, and nonprofit.
Key Responsibilities
Serve as the main point of contact for assigned client accounts
Build strong, trusting relationships with clients through communication, transparency, and results
Develop a deep understanding of client goals and align creative strategies accordingly
Prepare and present proposals, pitches, and project briefs
Collaborate with internal creative, production, and strategy teams to deliver outstanding results
Identify upselling and cross-selling opportunities for additional services
Track project timelines, deliverables, and budgets
Help shape GEM’s client experience and account management processes
What We’re Looking For
2–4 years of experience in account management, client services, or sales (agency or creative studio experience a plus)
Strong interpersonal and communication skills—comfortable speaking with C-suite and creatives alike
Ability to manage multiple projects and priorities with grace and detail
Passion for creative work and digital experiences
Self-starter mentality with a collaborative spirit
Familiarity with CRM tools and project management systems (e.g. Asana, Notion, HubSpot, or similar)
Bonus Points For
Experience working with creative teams or in the digital/virtual event space
A portfolio of managed projects or campaigns
Familiarity with storytelling strategy, content creation, or ethical AI
Why Join GEM?
Work with an inspiring, globally connected team
Be part of a company that blends creativity with cutting-edge tech
Collaborate on meaningful, high-impact client work
Flexibility to work from anywhere
Growth-oriented culture with room to shape your role and contributions
GEM Creative Alchemy is an equal opportunity employer. We value diverse perspectives and are committed to building a team that reflects the world we create for.
This is a Remote (work from home) position.